Shipping policy

DLO DOUS Shipping Policy

Fulfillment Center:

DLO DOUS LLC

c/o FAST PREP USA

6500 NW 21st Ave, Bay 9-304

Fort Lauderdale, FL 33309

At DLO DOUS , we are committed to delivering your order with care, precision, and

elegance. Every package is prepared to reflect the luxury experience of our brand.

1. Order Processing

  • Orders are processed within 1–3 business days
  • Orders are not processed on weekends or holidays
  • During high-demand periods, processing times may be slightly extended

Once your order is fulfilled, you will receive a confirmation email with tracking

information

2. Shipping Rates & Delivery Times

United States:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days

Canada:

  • Standard International Shipping: 7–14 business days
  • International (Coming Soon)
  • We are preparing to expand globally. Stay tuned.

3. Shipping CostsShipping rates are calculated at checkout based on:

  • Order weight
  • Destination
  • Selected shipping method

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email .
  • Please allow up to 24–48 hours for tracking updates to appear.
  • 5. Lost or Delayed Packages

DLO DOUS is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs processing (for international orders)

If your package is significantly delayed or appears lost, please contact us at:

support@dlodous.com

6. Incorrect Shipping Information

Please ensure all shipping details are correct at checkout.

DLO DOUS is not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Packages marked as delivered by the carrier

7. International Duties & Taxes

For international orders:

  • Duties and taxes may apply upon delivery
  • These fees are the responsibility of the customer8. Shipping Restrictions

We currently do not ship to:

  • P.O. Boxes (recommended to avoid delays)
  • Certain restricted international regions

9. Luxury Packaging Experience

Every DLO DOUS order is packaged with intention—designed to reflect sophistication,

discretion, and premium quality from the moment it arrives.

10. Contact Us

For shipping inquiries, please contact:

support@dlodous.com

DLO DOUS Standard

We don’t just ship products—we deliver an experience. Every detail matters